Terms and Conditions of Use

Welcome to the online store flaws store. Please read these terms and conditions carefully before using our e-shop. By accessing and using our website, you agree to the following terms of use.

Business Details

The flaws store is active in the sale of handmade products of high aesthetic and quality materials, such as bags, mats, accessories and fabrics.

Name / Distinctive title: flaws store
Address: Terpsichoris 11, Cholargos, Municipality of Papagos – Cholargos, Northern Sector of Athens, P.C. 15562
E-mail: info@flaws.gr
Phone: +30 6932647384
G.E.M.I.: 186328303000

Products and Descriptions

Its products flaws store are handmade and manufactured with attention to detail, aesthetics and quality of materials. In our online store you will find bags, mats, accessories, fabrics and other selected handmade items.

Due to the handmade nature of the products and the materials used, there may be slight variations in color, texture, dimensions or details compared to the photos displayed in the e-shop. We make every effort to ensure that product descriptions, photos and information are as accurate as possible.

Prices and Payments

All product prices are displayed in euros and include VAT, where provided for by applicable law.

Available payment methods may include:

• Bank deposit

• Cash on delivery, where available

• Payment via credit or debit card

• Other payment methods that appear during checkout

Payments through the e-shop are made in a secure manner and, where required, through systems protected by modern security and encryption protocols.

The flaws store reserves the right to modify product prices without prior notice. Changes do not affect orders that have already been confirmed.

Shipping and Delivery

Orders are shipped to the address indicated by the customer upon completion of the order.

Delivery times may vary depending on product availability, delivery location and courier company. Shipping costs are calculated and displayed during the checkout process.

The flaws store is not responsible for any delays due to force majeure, strikes, adverse weather conditions, delays of transport companies or other circumstances beyond its control.

Returns and Exchanges Policy

The customer has the right to return or exchange products within 14 days from the date of receipt, in accordance with applicable legislation, under the following conditions:

• The products are in their original condition.

• They have not been used, washed, worn or altered.

• They are accompanied by the receipt or purchase document.

• Their packaging is, as far as possible, in its original condition.

Return costs are borne by the customer, unless the product is defective or the wrong product has been sent through their fault. flaws store.

For hygiene or personalization reasons, returns may not be accepted on products that have been specially manufactured or modified upon customer order, unless they are defective.

Product Availability

Product availability is displayed in the e-shop, however there may be cases of stock depletion or delays, especially due to the handmade production of certain items.

In the event that a product is not available after the order has been placed, the flaws store will contact the customer for information and possible replacement, waiting or cancellation of the order.

Intellectual Property Rights

All content of the e-shop, such as, but not limited to, photographs, texts, descriptions, logos, designs, graphics and the general aesthetic presentation of the products, is the intellectual property of flaws store or is legally used by it.

Copying, reproduction, distribution, modification or use of the content without prior written permission is prohibited. flaws store.

User Obligations

Website users must:

• Provide accurate and truthful information during the ordering process.

• Not to use the website for illegal, abusive or fraudulent purposes.

• Not to interfere with the operation of the website or other users' access to it.

• Respect the intellectual property rights of flaws store.

Limitation of Liability

The flaws store makes every effort to ensure the proper operation of the online store and the accurate presentation of the products. However, it does not guarantee that the website will operate uninterruptedly or without errors.

The flaws store is not responsible for any technical problems, temporary inability to access, system errors or damages that may arise from the use of the website.

Personal Data

The processing of users' personal data is carried out in accordance with the applicable personal data protection legislation and the Privacy Policy of flaws store.

The information provided by the customer is used exclusively for processing, shipping and servicing the order, as well as for communicating with the customer where required.

Changes to the Terms and Conditions

The flaws store reserves the right to modify or update these terms of use at any time. Changes will be posted on the website and will be effective from the date of their posting.

Users are invited to regularly check the terms of use to be informed of any amendments.

Applicable Law

These terms are governed by Greek law. For any dispute arising from the use of the website or from transactions with the flaws store, the courts of Athens are competent, unless otherwise specified by applicable law.

Contact Us

For any questions, clarifications or requests regarding these terms, you can contact us:

E-mail: info@flaws.gr
Phone: +30 6932647384
Address: Terpsichoris 11, Cholargos, Municipality of Papagos – Cholargos, Northern Sector of Athens, P.C. 15562